Privacy Policy

Pinner Park Gardens ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.pinnerparkgardens.uk or contact us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Pinner Park Gardens is a grounds maintenance company serving commercial and institutional clients across London and the Home Counties.

If you have any questions about this Privacy Policy or how we use your personal data, please contact:

Email: enquiries@pinnerparkgardens.co.uk

Information you provide

When you contact us through our website, email or other means, we may collect:

• Your name
• Email address
• Telephone number (if provided)
• Postal address (if provided)
• The contents of your message or enquiry

Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage statistics

This information is generally collected through cookies or website analytics.

We use your information to:

• Respond to enquiries
• Communicate with clients where appropriate
• Manage service scheduling and contracts
• Improve our website
• Maintain website security
• Comply with legal obligations

We will only use your personal information where we have a lawful basis for doing so.

Depending on the circumstances, we process personal data under one or more of the following lawful bases:

• Your consent
• Legitimate interests
• Compliance with legal obligations
• Performance of a contract (where applicable)

Our website may use cookies to improve your browsing experience. Cookies help us:

• Understand how visitors use the website
• Improve website performance
• Remember user preferences (where applicable)

You can control or disable cookies through your browser settings.

If we use website analytics (such as Google Analytics), information is collected anonymously where possible to help us understand how visitors use the site. Analytics data does not normally identify individual visitors.

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, such as:

• Website hosting providers
• IT support providers
• Email service providers

These providers only process data on our instructions and are required to keep it secure. We may also disclose information where required by law.

We only keep personal information for as long as necessary to respond to enquiries, maintain appropriate records, and meet legal obligations. When information is no longer required, it is securely deleted.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. However, no internet transmission can ever be guaranteed to be completely secure.

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data (where applicable)
• Restrict processing
• Object to processing
• Request transfer of your data in certain circumstances
• Withdraw consent where processing relies on consent

To exercise these rights, please contact us at enquiries@pinnerparkgardens.co.uk.

If you are unhappy with how we have handled your personal data, you have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk/
Telephone: 0303 123 1113

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies before providing personal information.

Our website is not intended to collect personal information from children under the age of 13. If we become aware that such information has been collected unintentionally, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

Pinner Park Gardens
Email: enquiries@pinnerparkgardens.co.uk